Business Performance Through People

Anoka Equine Veterinary Services Ltd.

As owner and manager of a 9 doctor veterinary practice specializing in horses, I was overwhelmed with the human resource needs of this growing practice. In addition to the veterinary staff, we have up to 40 support staff in secretarial, technical, custodial and veterinary assistant staff positions. The practice needed an organized structure to screen and select potential employees, evaluate and train existing employees, and we needed a fair, consistent and legally defensive method of determining compensation rates and merit increase adjustments.

I contacted Becky Thaisen at HR Strategy Partners to see if she could meet the organizational needs of our practice. Becky met with us and listened carefully to evaluate and assess our needs. She then created and organized a plan to manage our human resources processes across our practice. The plan was understandable, and easily implemented and maintained by our professional and staff-level managers. Especially useful was the performance evaluation process and compensation wage ranges and schedules for the technical and support staff. Finally, after 25 years of existence, Anoka Equine Veterinary Services had structured, useable HR programs and processes.

I would enthusiastically recommend Ms. Thaisen for small business HR needs.

Tom Juergens DVM
Anoka Equine Veterinary Services Ltd.
Elk River, MN